Frequently Asked Questions
Everything you need to know about shopping with MT Link
Are all electronics sold on MT Link authentic?
Yes, we guarantee that all products are 100% authentic and sourced directly from authorized manufacturers or certified distributors.
What is the standard shipping time for orders?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.
Do my electronic products come with a warranty?
Most devices include a 1-year manufacturer warranty. MT Link also offers extended protection plans for specific high-end electronics for added peace of mind.
What is your return policy for open-box items?
We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging and accessories to qualify for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal to monitor your delivery status.