Returns and Exchanges Policy
At MT Link, we stand behind the quality of our electronics and offer a hassle-free 30-day return policy for all original, unopened products. If your device is defective or you are unsatisfied with your purchase, we are committed to making it right with a swift replacement or refund.
Initiate Your Request
Log into your MT Link account and navigate to your order history to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Pack Your Device
Securely place the electronic item in its original packaging, including all cables, manuals, and accessories, to ensure it is protected during transit.
Ship to Our Center
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our technicians verify the condition of the returned unit, we will process your refund or dispatch your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing